My best Customer Service experience is when one day I went to P.F. Chang’s and the waitress was very nice and took care of us while we ate there and due to the fact that I spoke to her in my limited Mandarin Chinese. She was well impressed with that and mainly surprised that I told her that I am Guatemalan in Mandarin. In this case it helped me to help her perform greatly in her job, just mainly due to the fact that I intended to speak to her in her native tongue. This really meant something greatly for her, because one of her customers took the trouble to ask simple things in her native tongue while ordering food. Then afterwards, she kept coming back and forth to the table where we were sitting and she was just overwhelmed with joy due to the fact that I intended to speak to her in Mandarin. Also I liked the fact that I left a major impression on her with intending to speak Mandarin, just by saying simple words like please, hello, thank you, your welcome, etc…In my personal opinion, that was the best customer service experience I really ever had in years, also I would like to add to this is that if you treat the people that serve you with respect and dignity, they will definitely take care of you.
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